Hired Services Management System
Fatima Group — $2B Industrial Conglomerate
70% reduction in admin overhead managing 16,000+ contract workers across 58 contractors
Fatima Group - Pakistan's leading industrial conglomerate with $2B in assets and 6,500+ employees - relied on 16,000+ contract workers deployed through 58 contractors across 120+ locations. Every aspect of managing this workforce was manual.
Safety certifications tracked on paper. Attendance logged by hand. Gate security verifying workers one by one, taking 10-15 minutes per person. Contractors submitting paper timesheets with no verification. Finance spending 300+ hours per month reconciling invoices - with frequent billing disputes over manhours claimed vs. actual.
The risks weren't just operational. Workers with expired medical certifications or missing safety training could walk onto active industrial sites. No audit trail. No centralized database. Each department maintained separate spreadsheets. Millions lost annually through payroll discrepancies, overbilling, and phantom workers.
"Management made decisions on gut feeling, not data."
The system manages worker profiles, HSE compliance tracking, biometric attendance, real-time gate access control, multi-level approval workflows, contractor portals, and automated reporting - all integrated with 50+ biometric devices across 120 locations.
The result: a worker approaches a gate, scans their fingerprint, and the system runs 10+ validation checks in under 500ms - is their CNIC valid? Medical current? Safety orientation done? Police verification complete? If anything fails, access is denied instantly with the exact reason displayed. If everything passes, the turnstile opens automatically.
Our project manager coordinated a 12-month rollout across 58 contractors, managing stakeholder communication and sprint delivery. Our designer created executive dashboards providing real-time workforce visibility — turning raw biometric data into actionable insights for leadership.
Delivered in 12 months by DevsComet, from requirements gathering through full deployment across all 120 locations - including training 500+ users and managing the organizational change that made adoption stick.
70% reduction - in administrative overhead
Contractor Dashboard — Real-time workforce overview with compliance status and worker counts
"We partnered with DevsComet, led by Muhammad Anees, to develop a comprehensive ERP system covering HR, health & safety, and visitor management across our operations. Over two years, they built an integrated solution that transformed our paper-based processes into a fully digital ecosystem. The transition wasn't simple - we had complex workflows, multiple user hierarchies, and needed seamless integration across departments. DevsComet handled the change management exceptionally well, working closely with our teams to automate workflows while ensuring proper access controls. The impact has been substantial: we've eliminated manual errors, achieved transparency in invoice generation and manhour tracking, and saved millions in operational costs. I'd recommend DevsComet for organizations looking for a committed partner who can handle long-term, complex enterprise transformations."
Ghazanfar Ansari
Senior IT Service & Operations Leader, Fatima Group
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